We require a $250 deposit (plus HI State tax) to secure your tour date. Full payment must be made within 3 days of your scheduled tour. We accept all major credit cars, cash or US check for payment. If the tour is cancelled for weather-related reasons due to a State Road Advisory, we will try to accommodate your group on an alternate day. If we are unable to accommodate your group, we will give you a full refund.
If your tour is cancelled at your request within 48 hours, for any other reason, we will refund the tour balance minus the $250 (plus tax) deposit.
Since many people are very excited to go on tours with us, we can no longer provide full refunds for tour cancellations 7 days prior to your scheduled tour (unless there is a Road Advisory and we cannot accommodate you on another day).
If you cancel outside of 7 days you will receive a FULL refund.